As you complete your order, please be aware that you will receive important emails sent to the email address you provided with your information. These emails only will include information about your order.

Please review this list of emails you might receive:

• Confirmation of Order
  This email is automatically generated when we have received your order. It includes your order number, receipt and other information. Be sure to keep this email for your records.
  
  
• Confirmation of Shipment
  This email confirms that your order, or a partial shipment, has been shipped. You could receive multiple emails if you have ordered several items and they were shipped separately. Tracking information for all domestic orders shipped from our facility and some manufacturers will be included. Shipping time is based on the shipping method selected at the time of purchase.
  
  
• Problem with Order Notice
  This is a very important email you might receive for the following reasons:
  • Trouble processing your order
  • Trouble with payment information
  • Inability to ship to the address provided

If you receive this email, please call our Customer Service Department toll-free at 1866-730-9738 as soon as possible.

Sometimes your order or parts of your order may be canceled during processing. Some of the reasons your order could be canceled are:

• Item is unavailable or out of stock.
• Inability to obtain correct payment information.
• Inability to ship to the provided address.
• Customer-requested cancellation.

If your order is canceled you will receive notification via email regarding the cancellation. For information on alternative products, please contact Customer Service at 1866-730-9738.